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About Quality and Patient Safety

Ministry of Health and Family Welfare, Government of India is committed to improving the Quality of care provided in public health care facilities. Its main objectives are to

  • Ensure access to quality health services for all
  • Provide support to achieve universal health coverage (UHC) and Sustainable development goals (SDG)
  • Ensure implementation of global best practices, evidence and policy recommendations viz. use of Standard Treatment Guidelines and Protocols; infection prevention and safety protocols; certification using checklist, assessments, and improvement cycles; continuous training and skill enhancement; implementation of reporting and feedback mechanisms, etc.
  • Reduce the harm to patients & support strengthening the overall quality of health systems and
  • Enhance satisfaction among users of the Government Health Facilities and reposing the trust of public in them.